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Social responsibility

Year 2010 marked a stabilising year for Ramirent’s human resources. Safety being our top priority, we kept on conducting safety trainings and workshops for our own and customers’ employees in all countries. High safety standards support both our customers’ and our own everyday business operations.


SAFETY IS EVERYDAY WORK
Our number one priority is to provide our personnel and customers a safe working environment. We have a thorough process for preventing accidents, extending from the preparation to implementation and to the finalisation of a project. The process covers risk assessments, liability concerns, training of our employees, co-workers and our customers’ staff to ensure safe and environmentally benign handling of machines and chemicals. Continuous quality control and ensuring the operating safety of our machinery are critical in all of our actions. Ramirent has established thorough systems for ensuring that our equipment meets the latest safety standards. We also train our customers to use the equipment. By investing in safety we do not only enhance our own business operations, but also improve the safety of the construction industry in general. Ramirent compiles statistics on accidents and near-miss situations. In 2010 we were successful particularly in reducing the number of near-miss situations. Systematic work on these issues is essential in preventing further accidents, as similar situations might occur anywhere.


STABILIZING YEAR FOR HUMAN RESOURCES
Motivated personnel and entrepreneurial spirit are among the key factors behind successful business operations. In addition, the famous “Rami spirit” arises from qualities such as responsibility, honesty, openness and customer focus. In many countries, year 2010 was a stabilising one for our human resources after previous year’s severe market situation. At the end of the year, Ramirent was able to recruit in some countries. We invested resources in the development of our personnel’s skills and job satisfaction. Safety trainings targeted at our own and our customers’ employees help us ensure that the skills and know-how regarding product safety remain at a high level.


IMPROVING OPERATIONS THROUGH EMPLYEE ENGAGEMENT SURVEY
We also carried out a common employee engagement survey throughout the Group in 2010. The survey examined the opinions of our personnel on matters related to organisational climate, managerial style, working conditions, work satisfaction, and employer image. Key findings included both positive achievements and areas of development. Ramirent employees enjoy their work, consider it as challenging and interesting, and view the future of the company positively. In the future, we will pay special attention to areas such as improving the information flow inside the company, and holding more performance appraisals.

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